What does it mean ...

Once the four new telephone books are introduced by BT, you will need a set of all four books if you wish to look-up numbers in the different regions. The table below illustrates this.

According to BT, each household is entitled to one free phone book covering their local area but there is currently confusion as to what the position is with regard to ordering the full set of four books. Initially BT said that householders must pay £10 per additional book. However, BT says 'if anyone genuinely believes that the book they have received does not meet their needs, we will look into their concerns with a view to providing one additional book of their choice for free'. This means that it will be BT's decision as to whether or not a household's actual need for an extra book is genuine.

BT has already backed down backed down in one planned change by including the whole of the Craigavon area in the South-West directory. The original plan from BT had Lurgan in the South-East book and Portadown/Craigavon in the South-West Book.

Regional Directory Map

The map below shows the approximate regions included in each of the four phone books. If you live near a boundary, please contact BT directly to enquire what region you are located in.

Support

The plans by BT to introduce four telephone books has resulted in a wave of cross-community objections, throughout Northern Ireland.

All of the main political parties in Northern Ireland have protested about these changes and many media organisations (like the BBC and the Belfast Telegraph) have reported comments of disapproval from householders. Now you too can add your objections by voting (in the panel on the left of this page), signing the online petition.